We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection when you use our social media management and marketing automation platform.
IMPORTANTUser Consent & Permissions
We ALWAYS ask for your permission first
Our application operates on a consent-first basis. Before accessing any social media platform or performing any action on your behalf, we explicitly request your authorization through secure OAuth flows. You maintain full control over what permissions you grant.
How We Request Access
1OAuth Authorization: When you connect a social media account, you are redirected to the official platform's authorization page where you explicitly grant permissions.
2Granular Permissions: You can review exactly what permissions we're requesting before granting access.
3Revocable Access: You can disconnect any social media account at any time through our platform or directly through the social media platform's settings.
Social Media Platform Access
Our platform integrates with the following social media platforms. For each platform, we request specific permissions only when you choose to connect that platform:
WhatsApp
Permissions Requested:
Send messages to contacts
Receive incoming messages
Manage group chats
Send media files (images, videos, documents)
Access chat history
Manage WhatsApp profile information
Data Collected:
Contact phone numbers and names
Message content (for AI bot responses and analytics)
Message timestamps and delivery status
Group membership information
Facebook
Permissions Requested:
Manage Facebook Pages you administer
Send and receive messages on behalf of your Pages
Post content to your Pages
Access Page insights and analytics
Manage Page conversations
Data Collected:
Page information (name, ID, access tokens)
Conversation data with Page visitors
User profile information (name, ID) of people who message your Page
Message content and timestamps
Instagram
Permissions Requested:
Send and receive direct messages
Access Instagram Business account information
Manage conversations and message threads
Data Collected:
Business account ID and username
Direct message content and conversation history
Sender information (username, user ID)
LinkedIn
Permissions Requested:
Share content on your behalf
Access basic profile information
Data Collected:
LinkedIn profile information
Access tokens for posting
X (formerly Twitter)
Permissions Requested:
Send and receive direct messages
Post tweets on your behalf
Access account information
Data Collected:
User ID and username
Direct message content
Access and refresh tokens
Reddit
Permissions Requested:
Submit posts to subreddits
Send private messages
Access account information
Data Collected:
Reddit username
Access tokens
Telegram
Permissions Requested:
Send messages via bot
Receive messages sent to bot
Access chat information
Data Collected:
Bot token
Chat IDs and information
Message content
Third-Party Service Integrations
Google Services
We integrate with Google services for data management:
Google Sheets & Drive: Import and export lead data, manage spreadsheets (requires OAuth authorization and read/write access to your Google Drive files)
HubSpot CRM
Sync your leads and contacts with HubSpot:
Read and write access to contacts, companies, and deals
Access to custom objects and properties
Sync lead information bidirectionally
Types of Actions We Perform (With Your Permission)
Messaging
• Send individual messages
• Send bulk messages to contacts
• Automated AI bot responses
• Message scheduling and campaigns
Posting
• Create posts on social media
• Share content across platforms
• Schedule posts for later
• Cross-post to multiple platforms
Data Collection
• Contact information (names, phone numbers, emails)
• Conversation history and message content
• Engagement metrics and analytics
• Lead information and campaign data
Automation
• AI-powered chatbot responses
• Automated message campaigns
• Lead nurturing workflows
• CRM synchronization
Data Storage & Security
We take data security seriously and implement industry-standard measures to protect your information:
All access tokens are encrypted and stored securely
Data transmission uses HTTPS/TLS encryption
Access tokens are stored with expiration dates and automatically refreshed
We implement role-based access control for team members
Regular security audits and updates
Your Rights & Control
You have the right to:
Revoke Access: Disconnect any social media account at any time
Export Your Data: Request a copy of all data we've collected
Delete Your Data: Request deletion of your account and associated data
Opt-Out: Unsubscribe from marketing communications
Review Permissions: View and modify granted permissions at any time
GDPR & Legal Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws:
Consent Management: We implement double opt-in workflows for marketing communications
Data Minimization: We only collect data necessary for providing our services
Right to be Forgotten: You can request complete data deletion
Data Portability: Export your data in standard formats
Suppression Lists: We maintain suppression lists to honor opt-out requests
Data Retention
We retain your data only as long as necessary to provide our services or as required by law. When you disconnect a social media account or delete your account, we will delete associated data within 30 days, except where we are legally required to retain certain information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@SparkTD.com
Address: 6 Farid Shawki, Al Huwaiteyah, Agouza, Giza, Egypt 41 City Street, From El Tahrir Street Sohag, Egypt
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
By using our services, you acknowledge that you have read and understood this Privacy Policy.